Access by KAI

Access by KAI

Overview

• Access by KAI is more than just a booking tool; it is your ultimate travel companion designed to transform how you explore Indonesia.

• Discover a seamless way to navigate the rails and beyond, where every journey is an invitation to adventure.

Seamless Ticketing

• Access a complete range of rail services, including intercity, local, LRT Jabodebek, KCI, Airport, and Fast Train tickets, all within a single interface.

• Utilize the intelligent Connecting Train feature to find the perfect sequence of schedules for complex routes.

Complete Travel Control

• Manage your itinerary effortlessly by adding tickets purchased from any channel to your personal dashboard.

• Enjoy the freedom to reschedule, cancel, or transfer tickets without ever needing to visit a station counter.

• Generate e-boarding passes instantly for a touchless, paperless travel experience.

Rewarding Journeys

• Join the Railpoin loyalty program and earn rewards for every mile you travel.

• Redeem your points for future trips or exclusive deals with partner merchants.

• Upgrade to premium membership to unlock specialized perks and elevated service.

Lifestyle and Convenience

• Plan your entire trip with a sophisticated organizer that saves time and keeps your transitions smooth.

• Handle essential payments through the PPOB feature, from mobile credit and data packages to electricity tokens.

• Pre-order authentic regional cuisine and signature train favorites via Railfood to have them delivered directly to your seat.

Onboard Entertainment

• Access EoB and Premium Entertainment to stream movies and music throughout your trip.

• Enjoy data-free streaming by connecting to the train's dedicated Wi-Fi network.

Integrated Transportation

• Extend your journey beyond the tracks with integrated taxi and bus services.

• Plan and book your entire door-to-door route in one place, ensuring a smooth transition from rail to road.

Start your next adventure today by downloading Access by KAI.

• Website: https://kai.id

• Customer Service: 021-121

• Email: cs@kai.id

• Social Media: @keretaapikita / @kai121

FAQ

Q: Which types of train services can I book through the application?

A: You can book a complete range of rail services, including intercity and local trains, LRT Jabodebek, KCI commuter lines, Airport trains, and even the Fast Train, all from within the same interface.

Q: What is the Connecting Train feature, and how does it help me?

A: The Connecting Train feature is an intelligent tool that helps you find the perfect sequence of schedules for complex, multi-leg journeys. It simplifies travel planning by suggesting the most efficient connections for your specific route.

Q: Can I manage tickets I purchased through other channels in this app?

A: Yes, you can easily manage your itinerary by manually adding tickets purchased from any external channel to your personal dashboard within the application, keeping all your travel information in one place.

Version History

v6.18.4——19 May 2026

Access by KAI is a rail travel app that lets you plan, book, and manage train journeys. Download the latest version of Access by KAI to enjoy new features and updates immediately!

*6.18.4

We’ve rolled out some new features to make your ticket booking experience faster, easier, and more secure.

Instant Filter. Quickly find train classes that match your needs.

Recent Search. Search again without retyping everything—perfect for those who travel often and want to save time.

Better account security. Keep your account safe with verification via email or a connected device, so it’s protected from unknown access.

Update now for a faster, more practical, and safer booking experience!

*6.18.3

We’ve rolled out some new features to make your ticket booking experience faster, easier, and more secure.

Instant Filter. Quickly find train classes that match your needs.

Recent Search. Search again without retyping everything—perfect for those who travel often and want to save time.

Better account security. Keep your account safe with verification via email or a connected device, so it’s protected from unknown access.

Update now for a faster, more practical, and safer booking experience!

*6.18.2

We’ve rolled out some new features to make your ticket booking experience faster, easier, and more secure.

Instant Filter. Quickly find train classes that match your needs.

Recent Search. Search again without retyping everything—perfect for those who travel often and want to save time.

Better account security. Keep your account safe with verification via email or a connected device, so it’s protected from unknown access.

Update now for a faster, more practical, and safer booking experience!