Online Portal by AppFolio

The Online Portal by AppFolio is a powerful and intuitive tool designed for residents and homeowners whose property or community is managed using AppFolio Property Manager. 

Say goodbye to long phone calls or waiting for emails. The Online Portal streamlines communication and tasks, ensuring you’re always connected to your property or association manager—empowering you to manage your home life efficiently.

Pay Rent or Dues with Ease

No more worrying about missed payments. The portal allows you to pay rent or association dues quickly and securely, and you can also set up automatic payments to ensure you're never late.

Submit & Track Maintenance Requests

Have a repair request? Submit maintenance issues directly through the portal and track the status in real-time. You'll know exactly when your request is received, scheduled, and resolved—keeping you in the loop every step of the way.

Access Important Documents Instantly

Forget digging through emails or paperwork. The portal provides easy access to important documents, such as:

· Inspection reports (for tenants)

· Association meeting minutes (for homeowners)

· Community notices

These documents are neatly organized and available on-demand.

View & Download Lease Agreements

Need to reference your lease? You can view and download your lease agreement at any time. This feature ensures quick access to the terms of your rental, ideal for renewals, disputes, or simply staying informed.

Architectural Requests & HOA Events for Homeowners

Homeowners can submit architectural requests directly through the portal, streamlining the approval process. Additionally, you can stay up-to-date with association-related events and meetings, helping you stay active and informed in your community.

Why Use the AppFolio Online Portal?

· Convenient 24/7 access to key property tools and services

· Faster communication with your manager or HOA

· All-in-one platform for payments, maintenance, and documents

· Designed for both tenants and homeowners

· Secure and user-friendly interface for peace of mind

FAQs

1. Who can use the AppFolio Online Portal?

The portal is for residents or homeowners whose property manager or HOA uses AppFolio Property Manager. If you're unsure, check with your management company.

2. Can I set up automatic payments for rent or dues?

Yes, you can easily set up auto-payments to avoid missing rent or association dues—ensuring consistent, on-time payments.

3. What types of documents are available in the portal?

You can access inspection reports, meeting minutes, lease agreements, and other key documents relevant to your tenancy or HOA membership.

4. How do maintenance requests work in the portal?

You can submit maintenance requests anytime and track their progress from start to finish—so you're always informed about the status of your issue.

5. Is the Online Portal available on mobile devices?

Yes, the Online Portal is optimized for both desktop and mobile devices, allowing you to manage your housing needs on the go.

Version History

v0.9.62—21 Mar, 2024

* Bug fixes and performance improvements

v0.9.61—17 Mar, 2024

* Bug fixes and performance improvements

v0.9.60—27 Nov, 2023

* Bug fixes and performance improvements