Xcel Energy

-------✦ INTRODUCTION ✦------

Developed in the United States and originally released in English, the Xcel Energy app is designed to provide customers with a convenient and secure way to manage their energy accounts. 

This user-friendly application allows users to access billing information, report outages, and track energy usage, all from their mobile devices.

-------✦ KEY FEATURES ✦------

Secure Sign-In Options

Users can opt-in to use Face ID for a quicker sign-in process, adding an extra layer of protection to keep their data and account information secure. This feature enhances user convenience while ensuring account safety.

Easy Bill Management

The app allows users to easily log in to view their billing information and statements. Customers can check their account balance and make payments directly through the app, simplifying the billing process.

Outage Reporting

Users can report outages or check on their outage status with just a few taps. This feature ensures that customers stay informed about service interruptions and can quickly communicate issues to Xcel Energy.

Usage Data Overview

The app provides a complete view of current and historical usage data. Users can see how much energy they have consumed over time, helping them understand their energy habits.

Bill Comparison and Tracking

Customers can compare their bills and track their electric and/or gas usage for the past 12 months. The app includes usage graphs and tables, making it easy to visualize energy consumption trends and identify areas for potential savings.

-------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: United States

Original Language: English

-------✦ RECOMMENDED AUDIENCES ✦------

The Xcel Energy app is ideal for residential and commercial customers who want to manage their energy accounts efficiently. 

It is particularly beneficial for individuals looking to monitor their energy usage, pay bills conveniently, and stay informed about service outages. By utilizing this app, users can enhance their overall experience with Xcel Energy and take control of their energy consumption.

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: How do I sign in to the Xcel Energy app?

A: You can sign in using your account credentials, and if you opt-in, you can use Face ID for quicker access.

Q: Can I report an outage through the app?

A: Yes, the app allows you to report outages and check the status of any ongoing issues.

Q: How can I view my billing information?

A: After logging in, you can easily access your billing information and statements directly through the app.

Q: Is there a way to track my energy usage?

A: Yes, the app provides a complete view of your current and historical usage data, allowing you to track your energy consumption over time.

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Contact us at the following sites if you encounter any issues:

Email: digital@xcelenergy.com / PublicAppStore@xcelenergy.com (Developer)

Phone number: +1 612-216-8104

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Version History 

v1.4.3 — 30 Jun 2025

• Updated Credit Card payment

• Other bug fixes and improvements based on customer feedback