Yoigo LUZ y GAS — App Clientes

-------✦ INTRODUCTION ✦------

Yoigo LUZ y GAS — App Clientes APP offers a convenient way to access your customer area directly from your smartphone. 

The free and user-friendly app lets you analyze your electricity consumption, view your bills, and manage your contracts, giving you full control over your energy use to make smarter and more efficient decisions.

-------✦ KEY FEATURES ✦-----

Real-Time Consumption Overview

Quickly see your current electricity consumption and get a forecast of what you are expected to pay this month. This feature helps you stay informed and avoid surprises on your bill.

Detailed Consumption Analytics

Dive into detailed views of your consumption by month, day, and hour. Identify peak usage hours, evaluate whether changing time slots could save you money, and compare your energy use against similar homes or previous periods. You can even see which appliances contribute most to your consumption.

Comprehensive Bill Management

Access a complete list of your invoices, view detailed billing information, and download bills as PDFs. The app also allows you to easily share your invoices via WhatsApp or email, streamlining record-keeping and communication.

Multi-Home Support

If you have multiple homes, the app lets you select which property’s information you want to view, making it simple to manage all your accounts in one place.

Accessible Customer Support

Contact Yoigo’s customer service through various convenient channels directly within the app. This ensures you receive timely assistance and answers whenever you need help.

-------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Spain

Original Language: Spanish (app available in Spanish and possibly other languages)

-------✦ RECOMMENDED AUDIENCES ✦------

Yoigo LUZ y GAS — App Clientes APP is ideal for electricity and gas customers of Yoigo who want to monitor their energy consumption in detail, manage bills easily, and access customer support on the go. 

It suits individuals and families looking to optimize their energy use and control costs.

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: Can I see my electricity consumption in real time?

A: Yes, the app shows your current consumption and provides a monthly forecast.

Q: Is it possible to compare my usage with other homes?

A: Yes, you can compare your consumption with similar homes and across different periods.

Q: Can I manage multiple homes in the app?

A: Yes, you can select and view information for more than one home.

Q: How can I view or share my bills?

A: You can view detailed invoices, download them as PDFs, and share them via WhatsApp or email.

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Contact us at the following sites if you encounter any issues:

Official Website: Here

Email: app.energia@energygo.es / apps-management-stores@masorange.es (Developer)

Phone number: +34 633 99 74 19

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Version History

v1.14.12 ---- 13 Aug 2025

- Bug fixes and internal improvements