Watsons HK​

-------✦ INTRODUCTION ✦------

Watsons HK app is your ultimate mobile destination for health, beauty, and personal care. 

With access to over 10,000 products, including exclusive brands, the app brings convenience, competitive pricing, and an innovative shopping experience right to your fingertips. 

--------✦ KEY FEATURES ✦------

Free Delivery Service:

This feature allows free delivery for orders over $399, including express delivery options as fast as 4 hours, giving users a swift and efficient online shopping experience.

Click & Collect at 160+ Stores:

This key feature allows you to pick up your orders at any Watsons store in Hong Kong with a minimum spend of $50, combining online convenience with offline flexibility.

Exclusive Member Offers:

This feature allows MoneyBack members to enjoy personalized deals, exclusive discounts, and point rewards simply by linking their account.

ColourMe – Virtual Try-On:

This key feature allows you to try on makeup virtually, helping you find the perfect look in real-time using your phone camera.

Foundation Finder Tool:

This feature allows you to find your ideal foundation shade and formula by simply uploading a selfie, making shopping for makeup easier and more precise.

WatsonsGO – Seamless In-Store Experience:

This feature allows you to skip queues by scanning and paying through your mobile in-store, creating a fast and contactless shopping process.

Wats Channel – Beauty and Health Tips:

This key feature allows you to access curated health and beauty content, expert tips, and product highlights directly through the app.

Real-Time Consultation:

This feature allows users to connect with Watsons' professional team for real-time consultation on products, routines, and health-related inquiries.

Over 1,000 SF Self-Pickup Lockers:

This feature allows users to choose flexible pickup options via SF lockers across Hong Kong, ensuring a convenient delivery alternative.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Hong Kong

Original Language: Traditional Chinese / English

--------✦ RECOMMENDED AUDIENCES ✦------

Watsons HK is ideal for everyday shoppers looking for convenient access to health and beauty essentials. 

Frequently Asked Questions (FAQ) :

Q: What is the minimum spend for free delivery?

A: Free delivery is available for orders over $399, with express options as fast as 4 hours.

Q: Can I pick up my order in-store?

A: Yes, free click & collect is available at over 160 Watsons stores with a minimum $50 spend.

Q: What is the Foundation Finder?

A: It’s a smart feature that helps you find your perfect foundation match just by taking a selfie.

Q: How do I get member-exclusive deals?

A: Link your MoneyBack Member account in the app to access exclusive offers and rewards.

Q: Is there a virtual try-on option?

A: Yes, the ColourMe feature lets you try on makeup virtually through your phone camera.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: Alex.Leung@hk.eLab.aswatson.com

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Version History

V25040.5.0-------- 4 Jul 2025

Bug fixes and improvements.