Washmen

Washmen is an award-winning on-demand laundry, dry-cleaning, shoe, and bag cleaning/restoration service setting the standard for convenience and quality in the UAE and Asia. Ranked #1 in the region, Washmen offers a 100% contactless, hassle-free experience that fits perfectly into your busy lifestyle. Simply place your order through the app, and a driver will pick up your laundry and deliver it fresh and clean right to your doorstep.

State-of-the-Art Facility & Eco-Friendly Technology

Your clothes are in safe hands at Washmen’s massive 45,000 ft² facility—the largest in the UAE—equipped with world-class machines designed to clean and sanitize your garments while minimizing fabric strain. The facility also maximizes water and energy efficiency, supporting environmental sustainability.

Simple and Organized Bag System

To make laundry effortless, Washmen provides color-coded bags tailored for different services:

· Green Bag (Clean & Press): Ideal for delicate items like suits, dresses, and shirts that need special care and pressing. Pricing is per item.

· White Bag (Press Only): Use this sticker for items that only need pressing. Pricing is per item.

· Blue Bag (Wash & Fold): Best for casual wear like sportswear and underwear. Fill the bag for a fixed price of AED 75.

· Pink Bag (HomeCare): Perfect for home linens like towels and bedding, with a fixed price of AED 85 per bag.

For first orders, a driver will bring the bags; for subsequent orders, extra bags will be provided for easy pickup.

Customized Care & Communication

Through the app, you can add special instructions on how you want your clothes handled—whether it’s packaging, folding, hanging, creasing, or starching. You can also note delicate or expensive items and report stains, ensuring personalized care.

Convenient & Contactless

Washmen offers same-day pickup—sometimes as quick as 30 minutes—making laundry easy and fast. The entire process is contactless, supporting your safety and comfort. Plus, the service is cashless, adding to the convenience.

Customer-Focused & Sustainable

Enjoy exceptional customer support via live chat, email, or phone. Washmen also runs a free home recycling program: you can send your paper and plastic for recycling alongside your laundry order.

Why Choose Washmen?

· Premium quality service with no middleman

· Fast, same-day pickup and delivery

· Affordable and transparent pricing

· Advanced cleaning technologies

· Personalized laundry care instructions

· Eco-friendly, sustainable operations

· Available across Dubai, Abu Dhabi, and UAE

FAQs

1. How does Washmen work?

Use the app to enter your address and schedule pickup and dropoff times. Our driver delivers color-coded bags for you to fill according to your selected service like Wash & Fold, Clean & Press, or HomeCare.

2. What’s the typical turnaround time?

Regular orders are completed within 48 hours. For next-day delivery, a 50% surcharge applies.

3. What should I prepare for my first order?

Simply have your clothes ready. Our driver will bring the Washmen™ bag pack to help you organize your items based on the services you choose.

4. How will I know the cost of my order?

An itemized receipt will be emailed to you after delivery. If you have any concerns, you can contact customer support for assistance.

5. Is Washmen’s service contactless?

Yes, the entire laundry process—from pickup to delivery—is 100% contactless for your safety and convenience.

Version History

v6.1.2—18 Jan, 2024