Vhi

The Vhi Mobile Health Assistant is designed to put your healthcare in your hands—literally. If you're a Vhi member, this app is your personal health companion, combining essential plan features with easy-to-use tools and 24/7 access to trusted health services in Ireland. Because when it comes to your health, you shouldn’t have to wait.

Snap & Send

Easily claim your everyday medical expenses directly through the app. Simply snap a photo of your receipt and submit it within seconds—no forms, no fuss.

Am I Covered?

Have a question about your benefits or what's included in your plan? Use this feature to chat directly with an Irish-based advisor who can provide instant help on coverage, claims, and policy details.

Online Doctor

Book face-to-face video consultations with qualified doctors based in Ireland. Get medical advice from the comfort of your home, workplace, or while you're on the go.

Parkrun Rewards

Stay motivated and earn rewards for your participation in parkruns through the Vhi parkrun rewards programme. It’s a great way to stay active and benefit from your healthy habits.

Symptom Checker

Use the app’s Symptom Checker to find reliable, safe medical information quickly. This tool helps you make better-informed decisions about your health.

My Policy

Instantly access and manage your Vhi policy information, including plan details, member numbers, and more—all from your phone.

Medical Services

Book a health screening, speak to a nurse 24/7, or locate your nearest Vhi SwiftCare Clinic for urgent care. The app connects you to essential medical services when you need them most.

Security & Access

Access the app using your registered email and password. If you're a new user, you can easily register using your policy number. Your information is protected by secure login procedures, including PIN verification when making changes to your profile.

Important Note:

You must have an active Vhi policy to use the app. Some features may vary depending on your specific plan coverage.

FAQs

1. Can I change my email address?

Yes. Log in to MyVhi and go to ‘My Profile’. Select the ‘View’ button under ‘Details’ to update your email. You’ll receive a PIN code on your phone for verification.

Note: You can’t use an email already linked to another Vhi account. If needed, email info@vhi.ie for support.

2. Can I view my documents online?

Yes, through MyVhi (not the app). Log in, go to ‘Documents’, and click ‘View’ next to ‘My Documents’. You can also click the notification icon for new documents.

Documents are only available from the date you chose online delivery. For earlier files or issues, email info@vhi.ie.

3. Can I claim back medical expenses from the app?

Yes! Use the Snap & Send feature in the Vhi app to claim everyday medical expenses instantly.

4. Can I talk to a doctor through the app?

Yes. The Online Doctor feature lets you book video consultations with Irish-based doctors for real-time medical advice.

5. What if I forget my login details?

You can recover or reset your login details via the app’s login screen or through the MyVhi website. If needed, Vhi Customer Service is ready to help.

Version History

v.4.18.2.642—13 Feb, 2024

This release includes minor changes to all features in the app

If you have any issues or feedback about the Vhi Mobile Health Assistant App email us on appsupport@vhi.ie

v4.18.0.307—6 Dec, 2023

This release includes minor changes to all features in the app

If you have any issues or feedback about the Vhi Mobile Health Assistant App email us on appsupport@vhi.ie

v4.17.4.302—17 Nov, 2023

This release includes minor changes to all features in the app

If you have any issues or feedback about the Vhi Mobile Health Assistant App email us on appsupport@vhi.ie