Turkcell

-------✦ INTRODUCTION ✦------

The Turkcell app brings convenience, control, and connectivity all in one platform. 

Designed for both Turkcell customers and non-members, the app allows you to manage your mobile usage, pay bills, top-up balances, shop for the latest tech, and explore exclusive promotions. 

With seamless access to Turkcell Pasaj Turkey’s first electronic marketplace the app delivers a complete digital experience where communication and technology meet on your mobile screen.

--------✦ KEY FEATURES ✦------

Access to Turkcell Pasaj:

This feature allows you to shop thousands of tech products including smartphones, tablets, smartwatches, and more. Track your orders and take advantage of exclusive installment and payment offers directly within the app.

Usage Monitoring & Bill Management:

This feature enables you to view your remaining data, minutes, and texts, as well as pay your Turkcell invoices quickly and securely from your phone.

Shake and Win (Salla Kazan):

This feature lets you join the weekly campaign where you can shake your phone and win surprise gifts such as internet packages and digital services.

Gift Center:

This feature shows all your earned gifts and available promotions. You can activate them instantly or share them with others.

Support and Issue Reporting:

This feature allows you to report issues, send documents, and receive fast responses. You can also chat with the virtual assistant for instant help or submit detailed reports with your location.

Flexible Package Management:

This feature lets you explore new data plans, change your current package, and send packages or top-ups as a gift to others—all from the "Packages" section.

Application and Subscription Management:

This feature lets you apply for new lines, fixed internet, Superbox, and track all application statuses in one place under “My Subscriptions.”

Non-Member Access:

This feature gives non-Turkcell users the ability to access Turkcell Pasaj and shop with payment installments, free shipping, and apply for new lines or internet services all without logging into the app.

Multiple Transaction Options:

This feature simplifies switching between Turkcell and Turkcell Pasaj and provides easy access to important tools like settings, account management, and subscriptions.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Turkey

Original Language: Turkish

--------✦ RECOMMENDED AUDIENCES ✦------

This app is ideal for current Turkcell users who want full control over their mobile plans, billing, and support options. 

It also suits tech-savvy shoppers, non-Turkcell users looking for easy top-up and package gifting features, and those interested in purchasing devices through flexible payment plans. 

Frequently Asked Questions (FAQ) :

Q: Do I have to be a Turkcell customer to use the app?

A: No, non-Turkcell users can also benefit from many services such as shopping on Turkcell Pasaj, sending packages as gifts, or applying for new lines and internet.

Q: Can I manage multiple lines through the app?

A: Yes, the app allows you to top-up, pay bills, or send gifts to other Turkcell numbers from one account.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: TEAM-DC-MOBIL@turkcell.com.tr

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Version History

V19.17.4------------ 22 May 2025

Bug fixes and improvements.