TfL Go: Plan, Pay, Travel

--------✦ INTRODUCTION ✦------

TfL Go: Plan, Pay, Travel is Transport for London’s official app that helps users move confidently around the city. 

This app makes it simple to plan your route, pay for your travel, and check live service updates all in one place. 

Designed for daily commuters and first-time visitors, the app is built around a live interactive Tube map with additional tools that enhance your experience across all transport services in London.

--------✦ KEY FEATURES ✦------

Plan Smarter Routes: 

This feature allows you to find multiple travel options across Tube, Elizabeth line, DLR, Tram, Overground, National Rail, cable car, walking, and cycling. You can pick the one that fits your schedule best.

Live Travel Information: 

This key feature allows you to check real-time arrival times, live service updates, and line status directly on the map, helping you avoid delays and disruptions instantly.

Step-Free Mode: 

This feature allows users to view only step-free stations, ideal for those with accessibility needs or traveling with luggage or strollers.

Station Insights: 

This key feature gives instant details about how busy a station is, its facilities like toilets or Wi-Fi, and platform gap or step heights to prepare ahead.

Payment Management: 

This feature allows you to log in and manage your Oyster or contactless card. You can top up, purchase Travelcards, or view journey history right in the app.

Personalized Accessibility: 

This feature supports TalkBack and variable text sizes, allowing easy use for visually impaired or elderly users.

Real-Time Disruption Summary: 

This feature shows all current service disruptions in one screen so you can change plans quickly and avoid surprises.

Interactive Tube Map: 

This feature allows you to explore all lines with live updates integrated directly into the map interface for intuitive journey planning.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: United Kingdom

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦------

TfL Go: Plan, Pay, Travel is designed for Londoners, tourists, students, and business travelers navigating the city using public transport. 

The app is perfect for those who want real-time travel information, smart route planning, and seamless payment management all from their mobile device.

Frequently Asked Questions (FAQ) :

Q: Can I plan trips using different transport types?

A: Yes. The app includes planning across Tube, Overground, DLR, Elizabeth line, Tram, National Rail, cable car, walking, and cycling.

Q: How does the step-free mode work?

A: It filters the map to show only accessible stations and automatically adjusts journey suggestions to avoid stairs or escalators.

Q: Can I check how busy stations are?

A: Yes. The app provides live crowding levels for stations along with available amenities.

Q: Is payment handled in the app?

A: Yes. You can manage your Oyster and contactless card payments, top up credit, and view journey history through your account.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: tflappfeedback@tfl.gov.uk

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Version History

V2.7.0-------- 27 May 2025

Bug fixes and improvements.