Telekom

--------✦ INTRODUCTION ✦------

Telekom is the official mobile app designed for Telekom customers, offering a simplified way to manage all your telecommunications services in one place. 

This app allows you to track your mobile usage, handle payments, manage both mobile and fixed-line products, and access exclusive benefits. 

--------✦ KEY FEATURES ✦------

Product Overview and Management:

This feature allows you to add and organize all your Telekom mobile and landline services in one dashboard, including those of family members.

Usage Tracking:

This key feature allows you to check remaining data, minutes, and SMS for each number, making it easier to monitor monthly usage.

Buy Add-ons and Packages:

This feature allows users to purchase additional data, roaming, or Mixi packages when needed.

Fast and Secure Payments:

This feature allows you to pay invoices by credit card, Google Pay, or bank transfer. Saved cards make repeat payments quicker.

Top-Up Options for Prepaid:

This key feature allows easy top-ups using a payment card, Google Pay, or by charging to your next mobile bill.

Auto Top-Up Setup:

This feature allows automatic monthly top-ups for prepaid cards using a stored payment method.

Biometric App Access:

This feature allows secure app access with fingerprint, face recognition, or personal PIN code.

Router and Wi-Fi Manager:

This feature allows configuration of your router and connected devices manually through the app’s Wi-Fi Manager tool.

Fault Reporting and Service Monitoring:

This feature allows users to report faults and track service interruptions, expected fix times, and technician appointments.

Magenta Moments & Rewards:

This key feature allows access to games, exclusive offers, and benefits from Telekom and its partners.

Widgets for Quick Access:

This feature allows you to add home screen widgets for instant access to important service information.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Slovakia

Original Language: Slovak

--------✦ RECOMMENDED AUDIENCES ✦------

Telekom is highly recommended for Telekom Slovakia customers who want an easy way to manage all their telecom services in one secure and convenient app. 

It’s useful for both individual users and families who manage multiple numbers and services. It also suits prepaid users who prefer fast top-ups and invoice-free transactions.

Frequently Asked Questions (FAQ) :

Q: Can I manage more than one mobile number in the app?

A: Yes, you can add and name multiple numbers, including fixed-line services and those of loved ones.

Q: How do I pay my monthly invoice?

A: You can pay using a saved credit card, Google Pay, or via bank transfer directly from the app.

Q: Can I report technical issues through the app?

A: Yes, the app allows fault reporting, and you can track the status and restoration time of services.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: aplikacia@telekom.sk

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Version History

V26.11.72------------ 1 Jul 2025

Bug fixes and improvements.