Taspen Otentikasi

-------✦ INTRODUCTION ✦------

Developed in Indonesia and originally released in Indonesian, the Taspen Otentikasi App is a mobile authentication tool designed to simplify the pension verification process for retirees across the country.

Built with accessibility in mind, the app enables retirees to authenticate remotely through a simple facial movement protocol, removing the need to visit physical payment points unless they choose to. It’s a flexible solution that supports financial convenience, especially for those entering retirement.

-------✦ KEY FEATURES ✦------

Facial Movement Authentication System 

Retirees are asked to replicate three randomized facial gestures. This method enhances security while simplifying the verification process without requiring advanced technical skills.

Retry Mechanism for Failed Authentication 

If a user fails the authentication, the app automatically offers two retry attempts—giving retirees sufficient flexibility to complete the process without frustration.

Remote Pension Verification 

The app allows pensioners to confirm their identity from home or anywhere with internet access, minimizing the need for travel or physical check-ins.

Bank and Pos Pay Partner Support 

For users experiencing issues with mobile authentication, the app supports fallback options that allow retirees to verify their identity in person at approved bank branches or Pos Pay locations.

Optimized for New Retirees 

The app is especialy beneficial for individuals newly entering retirement, providing a structured and user-friendly way to manage their pension access from day one.

Lightweight Interface 

Designed with simplicityand clarity, the interface avoids technical complexity—making it approachable for older adults or first-time smartphone users.

-------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Indonesia 

Original Language: Indonesian

-------✦ RECOMMENDED AUDIENCES ✦------

Taspen Otentikasi is built for Indonesian retirees who receive pension benefits and need a reliable way to verify their identity. 

It’s especially helpful for those who prefer mobile solutions, live in remote areas, or are just transitioning into retirement.

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: How does the authentication process work? 

A: Users are prompted to replicate three randomized facial movements. If unsuccessful, they may retry up to two times.

Q: What if I can’t authenticate via the app? 

A: You can visit a Bank or Pos Pay Partner location for in-person verification as an alternative.

Q: Is the app only for new retirees? 

A: While ideal for those newly retired, it is available for all pensioners seeking convenient verification.

Q: Does the app require advanced smartphone skills? 

A: No. It is designed with a simple interface and easy-to-follow instructions suitable for older users.

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Contact us at the following sites if you encounter any issues:

Official Website: Here

Email: okalm@bbc-partners.com / skonan@bbc-partners.com (Developer)

Phone number: +22602505050 / +226 65 77 54 96 (Developer)

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Version History 

v1.8.1 — 26 Jun 2025

Taspen Authentication application update