Tarjeta Transporte

-------✦ INTRODUCTION ✦------

The Tarjeta Transporte app is the official mobile tool from the Madrid Regional Transport Consortium (CRTM), built to make managing public transport cards simple and efficient. 

With this app, you can instantly check your card balance, reload transport titles, and handle all your CRTM transport needs using your mobile device's NFC function no more queues or paper tickets.

--------✦ KEY FEATURES ✦------

NFC Card Scanning:

This feature allows you to check your card balance and load transport tickets simply by tapping your CRTM card on the back of your phone. Fast and convenient without visiting a kiosk.

Easy Ticket Reload:

This key feature lets you purchase and reload transport titles directly from your mobile. You can choose to load a new title or reload an existing one, all within a few taps.

Secure Payment System:

This feature enables safe transactions by allowing you to register and manage your bank cards. Once payment is confirmed, your ticket is immediately charged to your CRTM card via NFC.

Detailed Step-by-Step Guidance:

This app walks you through the entire reloading process from selecting a title, confirming the purchase, to reloading your card using NFC ensuring a smooth and error-free experience.

Invoice History Access:

You can review your recent top-ups through simplified invoices. This feature allows you to keep track of your transport expenses and view previous transactions.

Card Management Tools:

You can easily manage multiple bank cards used for recharging, making it quick to switch or add a new card when needed.

Conditions and Support Access:

This feature gives you direct access to the terms of use for the Tarjeta Transporte Público (TTP), along with updated information about service incidents or changes.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Spain

Original Language: Spanish

--------✦ RECOMMENDED AUDIENCES ✦------

This app is ideal for daily commuters, students, tourists, and frequent travelers using the public transportation system across the Madrid region. 

It is especially useful for those who want to save time by recharging their CRTM card on the go and want to avoid standing in line at vending machines or ticket counters.

Frequently Asked Questions (FAQ) :

Q: Can I recharge my card without visiting a ticket office?

A: Yes, the app allows you to reload your CRTM transport card directly using your mobile's NFC function.

Q: What types of transport cards are supported?

A: The app supports public transport cards issued by the Madrid Regional Transport Consortium (CRTM).

Q: Can I view my past transactions?

A: Yes, the app includes a section called “Last invoices” where you can see your recent recharge history.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: crtm_apps@madrid.org

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Version History

V3.0.29------------ 30 Jul 2025

Bug fixes and improvements.