Seguros SURA

-------✦ INTRODUCTION ✦------

Seguros SURA is a mobile application that allows users to manage their insurance policies across multiple categories including health, home, vehicle, and life. 

With intuitive navigation and direct access to key services, the app simplifies insurance management by offering tools for medical appointments, emergency assistance, health tracking, and more. 

--------✦ KEY FEATURES ✦------

Comprehensive Insurance Dashboard:

This feature allows users to view and manage their health, car, home, and life insurance policies in one centralized location, with real-time access to relevant documents and services.

Medical Appointments and Health Services:

This app allows users to request and modify medical appointments directly through the interface, as well as submit health reimbursement requests efficiently.

Crash and Roadside Assistance:

This feature allows users to quickly request help in the event of a car crash or if their vehicle is immobilized, ensuring rapid support when it’s most needed.

Rewards Plan Integration with Google Fit:

This app integrates with Google Fit to track physical activity and reward healthy behavior. It uses this data to promote preventive healthcare and reduce risks.

Digital SOAT and Vehicle Services:

This app provides users access to their digital SOAT (Mandatory Traffic Accident Insurance) and offers support for vehicle-related emergencies or requests.

Home Assistance on Demand:

This feature allows users to request immediate help for home-related incidents such as plumbing, electrical issues, or security needs, available directly from the app.

Driving Behavior Insights:

Using your phone’s accelerometer and GPS, this feature analyzes your driving habits and offers recommendations for safer driving based on real-time data.

Health Center Locator:

This feature uses geolocation to guide users to the nearest medical service point, especially helpful during health emergencies or scheduled visits.

Secure Data Usage and Privacy Controls:

This app respects user privacy by clearly managing permissions for location and motion data, used only to enhance services and provide accurate risk insights.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Colombia

Original Language: Spanish

--------✦ RECOMMENDED AUDIENCES ✦------

Seguros SURA is ideal for individuals and families who are current policyholders with SURA and want to manage their insurance policies directly from their mobile device. 

Frequently Asked Questions (FAQ) :

Q: Can I modify my medical appointments using the app?

A: Yes, the app allows you to both request and modify your medical appointments quickly.

Q: What is the Rewards Plan and how does it work?

A: The Rewards Plan uses Google Fit data to monitor your physical activity and promote preventive health behaviors, offering rewards based on your progress.

Q: Does the app offer vehicle crash assistance?

A: Yes, if you're involved in a crash or if your vehicle breaks down, you can request immediate assistance through the app.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: reportesappdigital@suramericana.com.co

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Version History

V12.2.1------------ 23 Jul 2025

Bug fixes and improvements.