Rinkel

Rinkel is the modern telecom solution designed specifically for entrepreneurs, start-ups, and growing teams who want to run their business from anywhere. With the Rinkel app, you can make and receive calls using your business phone number directly on your personal mobile device—no eSIM, second SIM card, or additional hardware required. 

Business Calling From Your Mobile Device

Rinkel lets you make calls from your business number using your own smartphone. This gives you a professional presence while maintaining clear separation between work and personal communication. Perfect for hybrid workers and remote teams, the app ensures you can do business wherever you are—even abroad.

Professional Phone System Tools

With Rinkel, you can create a polished customer experience from the first ring. Set up a customized greeting message, configure a business voicemail, and define business hours to stay in control of your availability. This helps you maintain a strong professional image while enabling a healthier work-life balance. Outside your defined hours, you choose what happens: send callers to voicemail, play a message, or forward them elsewhere.

Call Recording, Holding & Transferring

Rinkel includes important communication tools that help teams collaborate more effectively. You can record conversations (where legally permissible), listen back to previous calls, put callers on hold, or transfer calls to colleagues with a single tap. These features are ideal for customer service teams, sales departments, and businesses that rely heavily on smooth internal communication.

Team Collaboration & User Management

You can add multiple users to your Rinkel account, making it easy to expand your virtual phone system as your team grows. Assign users to call forwarding groups so calls are answered quickly, even during busy periods. New team members can be invited directly from the Admin section, ensuring fast onboarding and seamless collaboration.

Integrations & WhatsApp Business

Rinkel integrates with your favorite business tools, including CRM systems, allowing you to centralize call data and streamline workflows. You can also link your Rinkel number to WhatsApp Business, enabling a unified communication channel for your customers and a highly professional appearance for your brand.

Professional Voice Overs

For an even stronger brand presence, Rinkel offers professional voice-over artists who can record welcome messages and voice menus. This adds polish and credibility to your customer contact experience.

FAQs

1. Can I try Rinkel for free?

Yes. You can try Rinkel risk-free with a 30-day money-back guarantee. If it’s not the right fit, contact Support and they will credit your first invoice.

2. Can I choose my own business number?

Absolutely. You can select from all Dutch regional and national numbers, including 085 and 088. Regional numbers require proof of physical presence.

3. Can I add multiple users to my Rinkel account?

Yes. You can add multiple users, assign them to call forwarding groups, and invite new users via the Admin section (Admin rights required).

4. How quickly will my business line become active?

New business numbers are active immediately. Porting an existing number typically takes 3–5 working days.

5. Do I need extra hardware or a second SIM card?

No. The Rinkel app works on your existing mobile device—no eSIM, dual SIM, or additional device required.

Version History

v2.5.1—24 Mar, 2024

We’ve been working on some small fixes in this latest version, allowing you to use My Rinkel to the fullest!

v2.4.5—7 Jan, 2023

We’ve been working on some small fixes in this latest version, allowing you to use My Rinkel to the fullest!

v2.4.3—8 Dec, 2022

Improvements in translations.