Rakuten Link Office

-------✦ INTRODUCTION ✦------

Rakuten Link Office is an all-in-one communication app designed exclusively for Rakuten Mobile corporate subscribers. 

It offers unlimited domestic voice and video calls, efficient group messaging, SMS support, and seamless contact integration all tailored to streamline internal and external communication within businesses. 

Built for professionals, the app empowers teams to stay connected and collaborate from anywhere in Japan, ensuring high-quality, cost-effective communication across networks.

--------✦ KEY FEATURES ✦------

Unlimited Domestic Calls and SMS:

This feature allows Rakuten Mobile corporate users to make unlimited voice and video calls to other Rakuten Link users, as well as mobile and landline numbers within Japan. All communications within Japan are included, helping businesses reduce communication costs significantly.

Business-Ready Messaging and Chat Groups:

This key feature supports real-time chat and file sharing for up to 100 users within the app. Users can create group chats with coworkers and exchange images, videos, or documents, facilitating quick and organized communication among teams.

SMS Support Within the App:

Users can send and receive traditional SMS messages directly in the app, ensuring compatibility with users outside the Rakuten Link ecosystem while maintaining a centralized communication experience.

Synchronized Contact Management:

Rakuten Link Office integrates with the phone's default address book. This feature allows automatic syncing, enabling easy access to business contacts without switching apps or re-entering data.

Voice and Video Calling Functionality:

Beyond basic voice calls, this feature includes video calling, enabling more dynamic and face-to-face-style communication between coworkers, departments, or clients ideal for hybrid and remote work environments.

Secure, Corporate-Focused Infrastructure:

Built with enterprise-grade reliability, this app ensures that business communications are stable, encrypted, and optimized for corporate environments using Rakuten’s mobile infrastructure.

Dedicated Support and Setup Resources:

The app includes access to comprehensive Japanese-language setup guides, user manuals, and technical support, helping businesses onboard teams quickly and troubleshoot any issues efficiently.

No Extra Charge for Domestic Use:

There are no additional charges for domestic usage among Rakuten Link Office users. Calls and SMS to all Japanese networks are covered under the corporate plan, streamlining monthly costs for organizations.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Japan

Original Language: Japanese

--------✦ RECOMMENDED AUDIENCES ✦------

Rakuten Link Office is recommended for corporate users and businesses using Rakuten Mobile’s enterprise communication services. 

Frequently Asked Questions (FAQ) :

Q: Can I use this app for international calls?

A: International calls and roaming are available on a pay-as-you-go basis. Please refer to Rakuten’s latest service terms, as charges and availability may change without notice.

Q: Are emergency calls supported?

A: Emergency calls are not available when using the app in overseas roaming areas.

Q: How many users can be added to a group chat?

A: You can create group chats with up to 100 users, enabling easy collaboration for departments or projects.

Q: Does the app support file sharing?

A: Yes, users can share images, videos, and documents within chat groups or direct messages.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: rm-information-b2b@mail.rakuten.com

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Version History

V2.21---------- 24 Jul 2025

Bug fixes and improvements.