PIK

-------✦ INTRODUCTION ✦------

PIK is a dedicated mobile application built for local merchants and consumers across Saudi Arabia. 

Designed to serve specific geographic zones, PIK brings together major urban brands and commodity providers into one platform. 

By acting as a trusted delivery and transaction agent, the app bridges merchants and customers with fast, secure, and reliable service. 

Starting in Riyadh, PIK is expanding steadily to reach every city with a strong delivery network and 24/7 operational support.

--------✦ KEY FEATURES ✦------

Local Market Access:

This feature allows users to explore and order from top local brands and stores within their city, ensuring a localized and personalized experience.

Smart Delivery Matching:

This feature enables fast and reliable delivery service by connecting the right fleet drivers with each order, maintaining speed and service quality.

Secure Transactions:

This feature ensures both merchants and customers have a smooth and protected transaction experience, backed by built-in payment gateways.

Merchant Support Hub:

This feature allows business owners to manage orders, receive customer support, and monitor transactions with full transparency.

24/7 Operations:

This feature ensures customers and merchants receive real-time service and after-sales assistance around the clock directly from the Riyadh headquarters.

Scalable City Expansion:

This feature allows the app to grow progressively across Saudi Arabia, offering more services in multiple cities over time.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Saudi Arabia

Original Language: Arabic

--------✦ RECOMMENDED AUDIENCES ✦------

PIK is ideal for local consumers looking for convenient access to nearby stores and fast delivery, and for merchants wanting to reach a broader urban customer base efficiently. 

Frequently Asked Questions (FAQ) :

Q: What cities does PIK currently serve?

A: PIK is launching in Riyadh and plans to expand to other Saudi cities by the end of the year.

Q: Can I order from any store in my area?

A: PIK features selected merchants and brands based on your location, offering a curated experience with local favorites.

Q: How does PIK handle delivery?

A: PIK assigns delivery through a dedicated fleet of drivers to ensure quick and safe transport of your order.

Q: Is there customer support available?

A: Yes, PIK provides 24/7 after-sales support from its Riyadh headquarters.

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Contact us at the following sites if you encounter any issues:

Phone Number: +966 800 124 1221

Email: support@pik.sa / technology@jahez.net

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Version History

V2.18.1------- 19 Jun 2025

Bug fixes and improvements.