ochama

-------✦ INTRODUCTION ✦------

Ochama APP is a European online shopping platform offering a comprehensive array of both food and non-food products, including groceries, home appliances, lifestyle essentials, electronics, and more.

Originally developed in the Netherlands with English as its original language, Ochama has rapidly grown to become a convenient, tech-driven retail solution for everyday shoppers across Europe.

-------✦ KEY FEATURES ✦------

New User Benefits 

Upon registration, new users can unlock exclusive discounts and product offerings starting as low as €0.1. These tailored promotions create a cost-effective gateway for first-time customers to explore the full range of Ochama’s offerings without hesitation.

Expansive Product Categories 

Ochama offers a one-stop shop with thousands of items ranging from fresh produce and packaged goods to home electronics, fitness gear, and decor. 

Flexible Fulfillment Options 

Customers can choose between free pickup from over 1,000 designated points across Europe or home delivery straight to their door. The in-app map allows effortless selection of the nearest pickup hub.

Multi-Method Secure Payments 

Ochama supports a wide variety of payment methods including iDeals, PayPal, Visa, Mastercard, CB, Klarna, and WeChat Pay. These options ensure convenience while maintaining high-security standards across every transaction.

Real-Time Order Tracking 

Monitor every stage of your purchase with Ochama’s visual order tracker, which delivers real-time updates from confirmation to doorstep arrival. Customers can plan around delivery schedules with confidence and clarity.

Responsive After-Sales Support 

Enjoy dedicated customer service for questions, concerns, or returns. Ochama provides a hassle-free return process that includes doorstep collection—minimizing the effort needed for exchanges and refunds.

-------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Netherlands 

Original Language: English

-------✦ RECOMMENDED AUDIENCES ✦------

Ochama is an ideal solution for modern European consumers seeking a streamlined, affordable, and flexible shopping experience. 

From busy families needing groceries and home essentials to tech-savvy professionals ordering electronics and appliances, the app accommodates everyday needs with ease.

FREQUENTLY ASKED QUESTIONS (FAQ)

Q: Are pickup services free across all locations? 

A: Yes, Ochama offers free pickup from more than 1,000 designated points throughout Europe.

Q: What payment methods are supported in the app? 

A: You can pay using Visa, Mastercard, PayPal, Klarna, CB, iDeals, and WeChat Pay.

Q: Can I track my order in real time? 

A: Absolutely. The app features a visual order tracker that keeps you updated every step of the way.

Q: Is customer support available for return inquiries? 

A: Yes. Ochama provides responsive support and offers convenient return options including doorstep pickups.

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Contact us at the following sites if you encounter any issues:

Official Website: Here

Email: support@ochama.com / houxinwu@ochama.com (Developer)

Phone number: +86 189 1191 5251

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Version History

v1.78.0 ---- 27 Jul 2025

Ochama is an online shopping platform that offers a comprehensive, full category assortment of products, including both food and non-food items such as home appliances, home living, electronics, and more. Free pickup from more than 1000 pickup points in Europe.