NextGenTel

-------✦ INTRODUCTION ✦------

Welcome to the NextGenTel app, designed with the customer experience in mind! This innovative application provides a smarter and more personalized way to manage your internet subscription. 

With the NextGenTel app, you gain full control over your account, receive better insights into your internet usage, and access help whenever you need it. 

-------✦ KEY FEATURES ✦------

Order Tracking

With the NextGenTel app, new customers can follow their order from the initial placement to installation. This feature provides step-by-step updates, ensuring that users are informed about the status of their subscription throughout the entire process. 

By offering real-time insights, the app alleviates any uncertainty and enhances the overall customer experience, making it easier to stay connected.

24/7 Help and Troubleshooting

The app includes a comprehensive troubleshooting guide that checks your line and guides you toward a solution. This feature is available around the clock for fibre customers, ensuring that assistance is just a tap away, regardless of the time. 

Whether you experience connectivity issues or have questions about your service, the app provides immediate support to help you resolve any concerns efficiently.

Internet Speed Monitoring

Stay informed about your internet usage with the app's speed monitoring feature. Users can easily find out how much of their internet speed they are actually utilizing, which is particularly useful for determining if their current subscription plan meets their needs. 

By understanding real-time usage, customers can make informed decisions about potential upgrades or changes to their internet plans.

Easy Invoice Downloads

The NextGenTel app offers an improved invoice overview, allowing users to download one or multiple invoices at their convenience. This feature simplifies the billing process, making it easy to keep track of payments and access important documents whenever needed. 

With just a few clicks, users can maintain a clear record of their transactions and manage their finances effectively.

------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Norway

Original Language: Norwegian

------✦ RECOMMENDED AUDIENCES ✦----

The NextGenTel app is perfect for both new and existing customers of NextGenTel. New users can benefit from the app's order tracking feature, allowing them to monitor their subscription process from order to installation. 

Long-time customers will find the troubleshooting guide invaluable for resolving issues and understanding their internet performance. 

Frequently Asked Questions (FAQ) :

Q: Is there a troubleshooting guide available?

A: Yes, the app includes a troubleshooting guide that checks your line and offers solutions, available 24/7 for fibre customers.

Q: How can I monitor my internet speed?

A: The app provides a feature that allows you to see how much of your internet speed you are actually using, helping you assess if your subscription meets your needs.

Q: Can I download invoices through the app?

A: Absolutely! The app has an easy invoice overview that lets you download one or multiple invoices whenever it suits you.

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Contact us at the following sites if you encounter any issues:

Official Website: Here

Email: firmapost@nextgentel.no / gdev@nextgentel.com (Developer)

Phone number: +4798707979 / +47 67 42 01 62 (Developer)

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Version History

v2.0.12 ---- 9 Jun 2025

Minor bug fixes and improvements. Install or update to the newest version to check it out!