MyDigi Mobile App

-------✦ INTRODUCTION ✦------

MyDigi Mobile App is the official all-in-one mobile platform by Digi Telecommunications Sdn. Bhd. Malaysia, designed to give Digi prepaid and postpaid users a smarter, faster, and more convenient way to manage their mobile accounts. 

From bill payments and prepaid reloads to internet top-ups and exclusive rewards, MyDigi streamlines your mobile experience into a single, easy-to-use app. 

It not only helps you monitor your data usage and manage your plans but also provides international roaming options, broadband management, and self-registration features. 

--------✦ KEY FEATURES ✦------

Quick Bill Payment & Prepaid Reload:

Pay your postpaid bills instantly or top-up prepaid credit directly from the app without visiting a Digi store.

Data Usage Tracking:

Monitor your daily, weekly, or monthly data consumption with real-time usage stats and renewal countdowns.

Internet Plan Switching:

Easily change or upgrade your internet package when your current plan expires or needs an upgrade.

Data Add-Ons & Roaming Passes:

Purchase extra data packages or book international roaming passes for uninterrupted connectivity at home or abroad.

Digi FibreHome & Broadband Management:

Check your fibre broadband usage, pay bills, and sign up for unlimited high-speed internet with free router offers.

eKYC SIM Card Activation:

Activate prepaid or postpaid SIM cards instantly through the Electronic Know Your Customer (eKYC) process.

Rewards & Exclusive Deals:

Access the “Box of Surprise” for food, drink, and lifestyle offers available only to MyDigi app users.

In-App Customer Support:

Find answers in the Self Help section, contact Digi agents, and track the status of your support tickets.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Malaysia

Original Language: English & Malay

--------✦ RECOMMENDED AUDIENCES ✦------

MyDigi Mobile App is ideal for Digi customers in Malaysia who want a fast, convenient, and secure way to manage their mobile accounts. 

It’s perfect for busy professionals, frequent travelers, families, and anyone who values instant access to account details, easy bill payments, and the ability to customize their internet plans on the go.

Frequently Asked Questions (FAQ) :

Q: Can I pay my Digi bills through the MyDigi app?

A: Yes, you can pay postpaid bills instantly from the app without visiting a Digi store.

Q: How can I check my data usage in MyDigi?

A: Data usage is shown in the “Internet” section with your quota and usage side by side for easy tracking.

Q: Can I buy internet add-ons for specific needs?

A: Yes, MyDigi offers add-ons for general browsing, entertainment, and heavy data use.

Q: Does the app support SIM card activation?

A: Yes, the eKYC feature allows instant prepaid and postpaid SIM card activation.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: help@digi.com.my

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Version History

V3.1.23---------- 3 Aug 2025

Bug fixes and improvements.