My VIVACOM

The My Vivacom mobile application has undergone a complete transformation, designed to provide a smoother and more efficient experience for all users. With improved navigation, enhanced performance, and user-friendly features, Vivacom has created an application with your needs in mind. Available to all Vivacom Bulgaria customers, whether you have a postpaid, prepaid, or business plan, this app ensures that managing your services is easier than ever.

Intuitive Design and User-Friendly Interface

The redesigned My Vivacom app offers a sleek, modern interface that makes navigating through your services intuitive and enjoyable. 

Organized Service Management

Services are now conveniently categorized by contract and invoice, making it simpler than ever to find what you're looking for. You can access the most recent invoice immediately, and with just a click, be directed to the payment page. This feature streamlines financial management and ensures quick access to your billing information.

Customizable Service Control

Whether you're looking to activate roaming, add new packages, or adjust your EON profile settings, the app gives you full control over your services. You can easily manage all your devices and equipment, as well as adjust your internet settings—all directly from the app, tailored to your needs.

Quick Access to Key Information

The app provides quicker access to essential details, such as mobile consumption and other major sections of your account. No more searching through multiple pages to get the information you need—everything is right at your fingertips for instant access.

Personalized Online Offers

My Vivacom makes it easier to take advantage of exclusive, tailored offers that are available to you online. Whether it’s a special discount or a new package, these personalized offers are designed to enhance your experience and provide additional value.

Expanded Support Section

If you ever need assistance, the My Vivacom app now includes an expanded support section. This ensures that you can get the help you need more quickly and effectively. 

Convenient Registration and Access

To use the app, simply log in with your Vivacom mobile number or register using your email address. This flexibility makes it easy for both existing and new customers to gain access to all the app’s features and enjoy a seamless experience.

FAQs

1. How can I access my services in the My Vivacom app?

You can log in using your Vivacom mobile number or register with your email address to access your services. All services will be organized by contract and invoice for easy navigation.

2. Can I view and pay my bills through the app?

Yes! The app allows you to view your most recent invoice and provides direct access to the payment page for quick and easy payments.

3. How do I activate roaming or additional packages?

Simply navigate to the "Service Management" section of the app, where you can activate roaming, add packages, and adjust your EON profile and other services.

4. What should I do if I need help with the app or my services?

The app features an expanded support section to assist you with any questions or issues you may have. You can find troubleshooting tips and direct access to customer service for further help.

5. Are there personalized offers available in the app?

Yes, the My Vivacom app provides exclusive, online-only offers that are personalized based on your services and usage, giving you access to tailored promotions and discounts.

Version History

v1.15.4—19 Feb, 2025

Minor bug fixes

v1.15.2—20 Dec, 2024

Minor bug fixes

v1.15.1—9 Dec, 2024

Minor bug fixes