My Telstra

-------✦ INTRODUCTION ✦------

The My Telstra app is a powerful all-in-one tool designed to put the control of your Telstra services directly into your hands. 

From managing your account and checking your internet speed to shopping the latest tech and earning rewards, this app makes it simple to stay connected and organised. 

Built with convenience in mind, My Telstra brings together essential service management, support options, and shopping experiences in one easy-to-use platform.

--------✦ KEY FEATURES ✦------

Get in touch instantly: 

Send a message directly to Telstra’s support team through the app and receive notifications when there’s a reply, ensuring you never miss important updates.

Manage your account: 

Update personal details, monitor and track your bill payments, manage multiple services, and access your account information anytime, anywhere.

Recharge your service: 

Easily recharge prepaid services, enable auto-recharge for uninterrupted connectivity, and keep track of your mobile data and call usage.

Check your internet speed and connection: 

Test your internet speed instantly, monitor network outages in your area, and even restart your modem remotely for quick troubleshooting.

Telstra Plus rewards: 

Earn points every time you make an eligible payment, unlock exclusive offers, and redeem rewards such as devices, accessories, and entertainment deals.

Shop the latest tech: 

Browse and purchase the newest smartphones, tablets, wearables, and accessories directly from the app without visiting a store.

Built-in troubleshooting tools:

Access reliable troubleshooting features that solve up to 98% of common issues directly within the app, allowing you to get back to what matters without long wait times.

Track your orders: 

Keep up to date with your latest device or accessory order, from purchase through delivery, so you always know where your item is.

View and download bills: 

Access your past and current bills in digital format, making it easy to review charges or keep records for future reference.

Stay informed with service alerts: 

Receive timely notifications for planned maintenance, service upgrades, or network issues affecting your connection.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Australia

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦------

The My Telstra app is ideal for Telstra customers who want an easy, efficient way to manage their mobile, internet, and other Telstra services without calling customer support or visiting a store. 

It’s suitable for individuals, families, and businesses who value convenience, real-time updates, and quick solutions. 

Frequently Asked Questions (FAQ) :

Q: Can I use the My Telstra app to pay my bill?

A: Yes. You can view your bill, track payment history, and make payments securely within the app.

Q: Does the app work for both mobile and internet services?

A: Yes. The app allows you to manage mobile, home internet, and other Telstra services in one place.

Q: Can I track my mobile data usage?

A: Yes. You can monitor your data usage in real time and set up alerts to avoid exceeding your limit.

Q: Is Telstra Plus available to all customers through the app?

A: Telstra Plus is available to eligible customers, and you can sign up, check points, and redeem rewards directly from the app.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: mytelstrasupport@team.telstra.com

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Version History

V115.0.316.78445---------- 4 Aug 2025

Bug fixes and improvements.