MY FamilyMart

-------✦ INTRODUCTION ✦------

MY FamilyMart is the official loyalty programme app by FamilyMart Malaysia, designed to reward and enhance the shopping experience for loyal customers. 

The app provides access to exclusive deals, member-only vouchers, point collection, and fast delivery, all from the convenience of your mobile device. 

From collecting Famipoints to enjoying express Famidelivery, MY FamilyMart brings value, rewards, and convenience to your fingertips.

--------✦ KEY FEATURES ✦------

Famideals Vouchers:

This feature allows users to save more by accessing exclusive app-only discounts and vouchers, available for a variety of popular FamilyMart items.

Famipoints Collection:

This key feature allows users to collect points with every purchase made through the app or in-store. Points can later be redeemed for rewards and deals, adding value to every transaction.

Member-Only Vouchers:

This feature allows members to receive special vouchers tailored to user activity, increasing the value of purchases through targeted deals and seasonal promos.

Famidelivery in 30 Minutes:

This feature allows users to order their favorite FamilyMart items via delivery and receive them in as fast as 30 minutes ideal for quick cravings or essentials.

Latest Promotions and Launch Updates:

This feature allows users to stay informed with real-time alerts and announcements for product launches, seasonal promotions, and limited-time offers.

Easy Member Registration:

This feature allows users to become a FAM with a simple sign-up process in the app, enabling access to all loyalty rewards and exclusive services instantly.

Digital Loyalty Card:

This key feature allows users to track and manage their points and vouchers without the need for physical cards streamlining the loyalty experience.

Order & Earn:

This feature allows users to earn Famipoints when making purchases through Famidelivery, ensuring every order contributes to reward accumulation.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Malaysia

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦------

MY FamilyMart is ideal for frequent FamilyMart Malaysia customers who enjoy exclusive rewards, promotions, and convenient delivery. 

It caters to value-seekers, busy professionals, students, and anyone looking for easy access to FamilyMart’s latest offerings, deals, and loyalty perks through their mobile device.

Frequently Asked Questions (FAQ) :

Q: How do I earn Famipoints?

A: You earn Famipoints by making purchases through the app or in-store after scanning your member ID.

Q: What can I redeem with Famipoints?

A: Famipoints can be redeemed for exclusive vouchers, discounts, and promotional items listed in the app.

Q: Can I use the app to place delivery orders?

A: Yes, the Famidelivery feature allows you to order and receive your items in as fast as 30 minutes.

Q: How do I access member-only vouchers?

A: Once registered, you'll receive personalized vouchers directly in the app based on your activity and current promotions.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: enquiry-familymart@ql.com.my

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Version History

V15.0.48-------- 3 Jul 2025

Bug fixes and improvements.