LOTTE DUTY FREE

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The Lotte Duty Free app brings a new level of convenience to duty-free shopping, making it easier and faster for customers to enjoy exclusive deals and high-quality products. 

As one of the most powerful duty-free brands in Korea, Lotte Duty Free offers an inclusive shopping paradise right at your fingertips. With features designed to enhance both online and in-store experiences, this app is a must-have for travelers and shoppers alike.

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In-Store Services

Lotte Duty Free improves your in-store shopping experience with various mobile services. Customers can reserve visits to brand stores, obtain mobile queue tickets, and utilize self-checkout services, making shopping more efficient and enjoyable.

Home

The app's home section presents unmissable opportunities that Lotte Duty Free prepares for its customers, ensuring you always stay updated on the latest offers and promotions.

Trend

Explore curated visual displays and product selections crafted by Lotte Duty Free editors. This feature showcases trending items, helping you discover the latest and most popular products available.

Event

Navigate through online and in-store promotions effortlessly with the dedicated events section. Stay informed about special events, offering you various ways to save while shopping.

Sale

Discover today’s best deals, glitching promotions, and other money-saving opportunities. This section ensures you never miss out on exclusive offers that can enhance your shopping experience.

Ranking

The app provides a special duty-free shopping guide that helps customers shop quickly and efficiently. This feature is perfect for those who want to make the most out of their shopping time.

------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------ 

Country: South Korea 

Original Language: Korean

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The Lotte Duty Free app is ideal for travelers and shopping enthusiasts who want to take advantage of exclusive duty-free offers. 

Frequent flyers will appreciate the convenience of pre-ordering items and accessing in-store services to streamline their shopping experience at the airport. 

Frequently Asked Questions (FAQ) :

Q: Can I receive personalized recommendations through the app?

A: Yes, the app provides personalized product, promotion, and content recommendations based on your preferences.

Q: How can I contact customer service for assistance?

A: You can reach the customer service center for online shopping at +82-1688-3020, available from 09:00 to 18:00 (KST).

Q: What permissions does the app require?

A: The app requires permissions for notifications, biometric authentication, camera access for QR code scanning, and location services for in-store checkout.

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Contact us at the following sites if you encounter any issues:

Official website: Here

Email: ldfapp@lottedfs.co.kr

Phone Number: +82 2-3707-9881 (Developer)

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Version History

v8.3.54 ---- 29 Apr 2025

Functional Improvement and Stabilization

We will work together with better functions to provide a valuable shopping experience.