iHanoi

-------✦ INTRODUCTION ✦------

iHanoi is a modern mobile application designed to strengthen the connection between the people, businesses, and government agencies across Hanoi. 

With a focus on putting citizens and enterprises at the center, the app provides a digital platform for communication, feedback, and interaction. 

It serves as a comprehensive tool that improves transparency, streamlines administrative procedures, and ensures timely responses to public needs. 

--------✦ KEY FEATURES ✦------

Site Feedback:

Send feedback across various fields directly to government agencies, allowing authorities to better understand citizens’ concerns and address them effectively.

Administrative Procedures Reflection:

Report issues related to administrative procedures and public services, ensuring smoother processes and better responsiveness.

Petitions for Enterprises and Organizations:

Businesses and organizations can submit petitions regarding difficulties in investment, production, or business operations for timely government review and resolution.

Online Citizen Reception:

Register and submit citizen reception requests online without needing to visit government offices physically, saving time and effort.

Official Warnings and Announcements:

Receive the latest updates, warnings, and important information directly from government authorities, ensuring you stay informed.

Improved Government Interaction:

The app bridges the gap between citizens, businesses, and authorities by offering faster communication channels and digital services.

Enhanced Public Participation:

Encourages community engagement by making it easier to voice opinions and contribute to the development of Hanoi city.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Vietnam

Original Language: Vietnamese

--------✦ RECOMMENDED AUDIENCES ✦------

The iHanoi app is recommended for residents of Hanoi, business owners, and organizations who frequently interact with government agencies. 

It is also useful for citizens who want to stay updated with official announcements, report issues, or streamline administrative tasks digitally. 

Frequently Asked Questions (FAQ) :

Q: What is the purpose of the iHanoi app?

A: The app aims to connect citizens, businesses, and government agencies, providing digital interaction channels for feedback, services, and updates.

Q: Can businesses use iHanoi?

A: Yes, enterprises and organizations can submit petitions regarding challenges in their operations to receive timely responses from authorities.

Q: Does the app support online administrative procedures?

A: Yes, citizens can report issues with administrative processes and even register for citizen reception online.

Q: Will I get official government updates through iHanoi?

A: Yes, the app provides verified warnings, announcements, and news directly from Hanoi’s government.

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Contact us at the following sites if you encounter any issues:

Email: citizen@viettel.com.vn

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Version History

V1.0.50----------- 20 Aug 2025

Bug fixes and improvements.