helpoo

-------✦ INTRODUCTION ✦------

Helpoo is a user-friendly mobile application designed to support car owners across Egypt with professional road assistance and emergency services. 

It is the first Egyptian company officially approved for road assist and on-spot accident reporting, ensuring the safety of drivers and their families 24/7. 

The app provides a seamless experience by connecting users directly to licensed rescue vehicles, allowing real-time tracking, transparent pricing, and full monitoring of every service. 

--------✦ KEY FEATURES ✦------

Officially Licensed Road Assistance:

Helpoo is the first Egyptian company officially approved for road assist services and live accident reporting, ensuring users receive professional help from verified and trusted teams.

Real-Time Vehicle Tracking:

Track the road assist vehicle moment by moment through Google Maps. Each rescue vehicle is equipped with advanced tracking and communication systems to ensure transparency and safety.

Camera-Monitored Transport:

Every transportation process is monitored and recorded by cameras installed in Helpoo vehicles, providing an extra layer of safety and accountability for every service.

Transparent Cost Estimation:

Before confirming the service, the app automatically estimates the service cost based on distance through Google Maps. This prevents price exploitation or unfair charges.

Flexible Payment Options:

Helpoo offers complete flexibility in payment methods, including cash, credit card, and online payments. Users also receive an electronic invoice for every transaction.

Professional and Trained Teams:

Helpoo’s assistance teams are fully qualified and trained to handle any roadside emergencies quickly, safely, and efficiently.

Insurance Integration and Accident Reporting:

Through the app, insured vehicle owners can electronically report accidents (FNOL), open a claim file, and follow up on insurance procedures until their vehicle repair is completed.

24/7 Service Availability:

Road assistance services are available all day, every day including weekends and public holidays to ensure drivers are never left stranded.

Customer Feedback System:

After each completed service, Helpoo’s customer care team contacts users to collect feedback, and clients can also rate the service directly through the app.

SMS Notifications and Driver Information:

When a service request is made via the hotline (17000), customers receive an SMS containing the driver’s details and a link to track the assist vehicle in real-time.

Quick Registration for Emergency Use:

Users are encouraged to register their personal and vehicle details in advance to save time during urgent situations or breakdowns.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Egypt

Original Language: Arabic and English

--------✦ RECOMMENDED AUDIENCES ✦------

Helpoo is designed for all car owners, drivers, and families in Egypt who want fast, reliable, and professional road assistance services. 

Frequently Asked Questions (FAQ) :

Q: How is the service cost calculated?

A: Costs are automatically estimated based on the distance calculated via Google Maps, ensuring full transparency before confirmation.

Q: What payment options are available?

A: You can pay by cash, credit card, or online. Each service comes with a digital invoice for record-keeping.

Q: Can I report an accident through Helpoo?

A: Yes, insured vehicle owners can report accidents directly from the app and manage the full insurance claim process digitally.

Q: Is Helpoo available 24/7?

A: Yes, Helpoo services are available all day, every day including holidays.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: it@arabmechanics.com

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Version History

V2.7.18---------- 8 Oct 2025

Bug fixes and improvements.