HELLO CYCLING - シェアサイクル

-------✦ INTRODUCTION ✦------

HELLO CYCLING - シェアサイクル is a nationwide bicycle-sharing app that allows you to easily rent electric assist bicycles anytime and anywhere. 

From short daily commutes to leisurely sightseeing rides, HELLO CYCLING provides a smooth and eco-friendly transportation option with over 10,000 stations across Japan. 

With quick rentals, easy returns, and flexible pricing, the app ensures seamless access to personal mobility for all kinds of users.

--------✦ KEY FEATURES ✦------

Electric Assist Bicycles for Comfort:

This feature allows you to travel longer distances or up hills with ease, thanks to powerful electric assist bikes that offer a comfortable and efficient ride.

Nationwide Availability with 10,000+ Locations:

This key feature allows access to bikes across Japan, ensuring that no matter your location urban, suburban, or tourist area you can find a nearby station for pick-up or return.

30-Minute Rental System for Flexibility:

This feature allows short-term use, ideal for shopping runs, commuting, or sightseeing. You only pay for what you use, starting from just 160 yen per 30 minutes (varies by area).

Simple App-Based Booking & Unlocking:

This feature allows you to reserve and unlock a bike directly through the app. You can also unlock with a 4-digit PIN or by linking an IC card for faster access.

Multi-Bike Reservations:

This key feature allows a single account to reserve multiple bicycles at once, perfect for family outings or traveling with friends.

Multiple Payment Options:

This feature supports a wide range of payment methods, including PayPay, credit cards, carrier billing (Docomo, au, SoftBank), Yahoo! Wallet, and WebMoney making transactions quick and secure.

Return to Any Station:

This key feature allows you to return your rented bike to any participating HELLO CYCLING station, ensuring complete flexibility in your travel plans.

Emergency Use Support:

This feature allows quick access to bicycles during emergencies, such as train suspensions or natural disasters, providing a reliable backup transportation method.

Available Shared Services Integration:

This feature allows you to use HELLO CYCLING with various regional services including daicahri, Bell Sharing, SHONAN PEDAL, MaaS Cycle, PULCLE, and many more all under one app platform.

Offline Bike Unlock via IC Card:

This key feature allows registered users to borrow bicycles directly using their IC card no reservation needed, perfect for spontaneous use.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Japan

Original Language: Japanese

--------✦ RECOMMENDED AUDIENCES ✦------

The app is ideal for daily commuters, city dwellers, tourists, and students in Japan who seek convenient, cost-effective, and eco-friendly transportation. 

Frequently Asked Questions (FAQ) :

Q: How much does it cost to rent a bike with HELLO CYCLING?

A: Rentals start from 160 yen per 30 minutes. Prices may vary depending on the area and bike model.

Q: Do I need to register to use the service?

A: Yes, free registration is required. You can sign up using email, Apple, Facebook, or Yahoo! JAPAN ID.

Q: Can I reserve more than one bike at a time?

A: Yes, the app allows a single user to reserve multiple bikes simultaneously.

Q: How do I return the bicycle after use?

A: Simply lock the bike manually and press the "RETURN" button on the bike or via the app to complete the return process.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: customersupport@hellocycling.jp

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Version History

V3.19.2---------- 14 Jul 2025

Bug fixes and improvements.