Etihad WE

-------✦ INTRODUCTION ✦------

Etihad WE is the official mobile app of Etihad Water & Electricity, designed to give users complete control and visibility over their water and electricity services. 

This app allows real-time account access, smart tools for managing services, and seamless user interaction all packed into one intuitive platform. 

--------✦ KEY FEATURES ✦------

Account Overview and Management:

This feature allows full access to your Etihad WE account, enabling quick reviews of usage, bills, and service requests.

Move-In / Move-Out Services:

This feature allows you to activate new services when moving in and request clearance certificates when moving out all within the app.

Track Requests Without Login:

This feature allows you to check the status of service requests without needing to log in every time.

Emergency SOS Call Button:

This feature allows one-touch dialing to emergency numbers for immediate assistance from Etihad WE.

GPS Location Services:

This feature allows you to locate nearby customer service centers and payment stations using in-app GPS navigation.

Consumption Analytics:

This feature allows you to view detailed graphs of your water and electricity usage over time for better consumption awareness.

Downloadable Reports:

This feature allows you to download your Green Invoice, account summary, consumption history, and payment records in PDF format.

Friends Corner – Pay for Others:

This feature allows you to easily pay bills for friends or family members through your own app dashboard.

Custom Dashboard:

This feature allows you to personalize your app home screen to focus on what matters most to you.

Latest Etihad WE Updates:

This feature allows you to stay informed with the newest announcements and news from Etihad Water & Electricity.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: United Arab Emirates

Original Language: English / Arabic

--------✦ RECOMMENDED AUDIENCES ✦------

The Etihad WE app is designed for customers of Etihad Water & Electricity in the UAE. 

It’s especially useful for residents, property owners, and businesses looking to manage their utility accounts, monitor their consumption, and handle move-in or move-out processes digitally. 

Frequently Asked Questions (FAQ) :

Q: Can I pay for someone else’s bill using the app?

A: Yes, the Friends Corner feature allows you to pay friends' or family members' bills easily.

Q: Do I need to log in to track my service requests?

A: No, you can track service requests without logging in.

Q: Is the Etihad WE app available in Arabic?

A: Yes, the app supports both English and Arabic languages.

Q: Can I view past invoices or payment records?

A: Yes, you can download your account summary, Green Invoice, and full payment history in PDF format.

Q: How can I find the nearest service center?

A: Use the built-in GPS tracking feature to locate customer centers and payment locations around you.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: mobileapps@fewa.gov.ae

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Version History

V3.9.2GMS---------- 15 May 2025

Bug fixes and improvements.