Enel Rio

-------✦ INTRODUCTION ✦------

Enel Rio is your official mobile companion for managing energy services easily and efficiently. 

With this app, you can track your electricity usage, download duplicate bills, access payment options, report power outages, and request reconnections all from your mobile device. 

Designed to simplify your day-to-day, Enel Rio puts control of your energy services at your fingertips.

--------✦ KEY FEATURES ✦------

Access to Duplicate Bills:

This feature allows you to generate and download a duplicate of your electricity bill for reference or payment at any time.

Barcode for Payment:

This app allows instant access to a barcode linked to your bill, making payments quick and seamless through digital banking apps.

View Consumption History:

This key feature allows you to monitor past energy consumption, helping you stay aware of your usage habits over time.

Report Power Outages:

This feature allows you to notify Enel Rio of power supply interruptions directly through the app for quicker response and resolution.

Request Reconnection Services:

This app allows users to request service reconnection easily after resolving billing or service issues.

Automatic Debit Registration:

This feature allows users to set up automatic payments, ensuring your electricity bill is always paid on time without manual input.

Account by Email:

This app allows you to receive your electricity bills by email instead of print, supporting a more convenient and eco-friendly option.

Quick and Easy Registration:

New users can register directly through the app using their customer data, without needing to visit a service center.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Brazil

Original Language: Portuguese

--------✦ RECOMMENDED AUDIENCES ✦------

Enel Rio is ideal for electricity consumers in Rio de Janeiro who want to manage their energy accounts efficiently. 

It’s especially useful for homeowners, tenants, landlords, and businesses looking for digital access to billing, payment, and customer service functions. 

Frequently Asked Questions (FAQ) :

Q: Can I pay my electricity bill through the app?

A: Yes, you can view your bill and access a barcode for payment using any banking app.

Q: How do I register in the Enel Rio app?

A: You can register directly in the app using your customer details. Step-by-step instructions are available on Enel’s official website.

Q: Can I check my electricity usage history?

A: Yes, you can track your past consumption and compare usage month by month within the app.

Q: What should I do if there’s a power outage?

A: You can report the outage directly through the app, which will notify Enel’s support team immediately.

Q: How do I activate automatic debit?

A: You can enroll in automatic debit for bill payments within the app settings to avoid late payments.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: contato@deway.com.br

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Version History

V11.36----------- 20 May 2025

Bug fixes and improvements.