ECG PowerApp

-------✦ INTRODUCTION ✦------

ECG PowerApp is the ultimate mobile tool for managing your electricity needs anytime, anywhere. 

Fully redesigned with a fresh interface and improved features, it offers a faster, more secure, and more convenient way to top up prepaid and postpaid meters, report service issues, and stay updated on important electricity information. 

With seamless integration to mobile money and bank accounts for instant refunds, ECG PowerApp delivers a modern, customer-focused experience for every electricity user.

--------✦ KEY FEATURES ✦------

Instant Power Top-Up:

Top up prepaid and postpaid meters in real time, with upcoming support for selected card-based meters via NFC and Bluetooth for even greater convenience.

Faster Refund Processing:

Receive refunds instantly in your mobile money wallet or bank account if a transaction fails, ensuring you never lose your funds.

Direct Customer Service Access:

Report issues directly to the ECG team through the app and get timely feedback without visiting a physical office.

Real-Time Information Updates:

Stay informed with the latest electricity updates, service notices, and important announcements directly from ECG.

Secure Payment Integration:

Enjoy safe and reliable payment options, integrated with popular mobile money services and bank accounts for effortless transactions.

User-Friendly Design:

Experience a refreshed, intuitive interface that simplifies navigation and makes every feature easy to access.

Multi-Meter Management:

Manage multiple prepaid and postpaid accounts from one app, perfect for households, landlords, or businesses.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Ghana

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦------

ECG PowerApp is perfect for electricity consumers who value convenience, speed, and security in managing their power usage. 

It’s ideal for both prepaid and postpaid users, property managers, business owners, and anyone who wants instant control over top-ups, service updates, and refunds without visiting a service center.

Frequently Asked Questions (FAQ) :

Q: Can I use ECG PowerApp for both prepaid and postpaid meters?

A: Yes, the app supports both prepaid and postpaid meters, with future support for selected card-based meters.

Q: How fast are refunds processed?

A: Refunds for failed transactions can be withdrawn instantly to your mobile money wallet or bank account.

Q: Can I manage multiple meters on the app?

A: Yes, you can add and manage several meters, making it ideal for multiple properties.

Q: Is payment through the app secure?

A: Absolutely. ECG PowerApp integrates with secure payment channels like mobile money and bank accounts.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: mobile@ecggh.com

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Version History

V6.0.45---------- 8 Aug 2025

Bug fixes and improvements.