Cathay Life

Cathay Life App, issued by Cathay Life Insurance Corp., is an all-in-one mobile platform designed exclusively for members. Featuring a refreshed, user-friendly interface and practical digital tools, the app simplifies daily insurance management while improving accessibility and efficiency. 

Secure and Convenient Login

Cathay Life App supports Touch ID and secure pattern lock login, offering fast access while maintaining strong security standards. This ensures personal insurance data remains protected at all times.

Customized Homepage Experience

The app provides a personalized homepage tailored to individual needs. Frequently used services and important information are displayed prominently, allowing faster access and a more intuitive navigation experience.

Personal Notifications and Updates

Stay informed with real-time notifications related to policy updates, payment reminders, claims progress, and important announcements. Personalized alerts help ensure no critical insurance matters are overlooked.

Comprehensive Policy Management

Easily review and manage insurance policies directly within the app. Functions include paying premiums, applying for policy loans, and modifying policy details such as contact address updates or fund adjustments, all without the need for in-person visits.

Claims and Policy Loan Services

Submit and track insurance claims efficiently through the app. Policy loan applications can also be completed digitally, streamlining traditionally time-consuming processes and improving turnaround time.

Branch and Service Location Finder

Locate nearby Cathay Life branches or service centers with ease. The built-in location feature helps identify the most convenient service points whenever in-person assistance is required.

VIP and Member Card Access

Access digital VIP or member cards directly from the app. This feature enhances member benefits and reduces the need to carry physical cards.

Travel Insurance and Health Services

Purchase travel insurance policies quickly and conveniently through the app. In addition, health and wellness services provide access to valuable resources that support overall well-being, extending the app’s value beyond traditional insurance management.

FAQs

1. Who can use the Cathay Life App?

The Cathay Life App is available exclusively to Cathay Life Insurance members. Membership details can be found on the official website or through customer service.

2. What services are available in the app?

The app offers policy management, premium payments, claims submission, policy loans, travel insurance, health services, notifications, and branch location services.

3. Is the Cathay Life App secure?

Yes, the app includes Touch ID and secure pattern lock login to protect personal and insurance information.

4. Can policy details be updated through the app?

Yes, users can change contact information, adjust policy funds, and manage other policy-related details directly within the app.

5. How can support be reached for the Cathay Life App?

Support is available via the official Cathay Life website or by calling +886-2-4128-010 for further assistance.

Version History

v5.11.5—10 Apr, 2023

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