Bebunge

-------✦ INTRODUCTION ✦------

Bebunge is a district-level public service app developed by the Communication, Information, Encryption and Statistics Department of Bekasi. 

Designed as a one-stop portal, Bebunge makes it easier for the public to access information, submit complaints or aspirations, and enjoy public services directly from their smartphones. 

It connects citizens and government in one integrated system, bringing transparency and efficiency to local governance.

--------✦ KEY FEATURES ✦------

One-Stop Portal Access:

This feature allows users to access a variety of government services in one place, making it easier to stay connected with the Bekasi district administration.

Public Complaint Submission:

This feature allows people to voice their concerns or report issues directly through the app, with every complaint automatically directed to the correct department.

Aspirations and Feedback Channel:

This key feature allows users to share suggestions or aspirations for community development, giving the public a voice in local governance.

Government Program Updates:

This feature allows the community to stay informed about ongoing and upcoming government programs and policies in Bekasi.

Integrated Public Services:

This key feature allows the community to conveniently use a range of public services provided by the district government right from the app.

Information Transparency:

This feature allows access to accurate, official information reducing misinformation and building trust between citizens and the local government.

Easy User Interface:

Designed for accessibility, this feature allows anyone to navigate the platform without difficulty, promoting greater public participation.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Indonesia

Original Language: Indonesian

--------✦ RECOMMENDED AUDIENCES ✦------

The Bebunge app is recommended for residents of Bekasi and surrounding areas who wish to engage actively with local government services. 

It's ideal for citizens who want to stay informed, provide feedback, or report concerns efficiently. 

Frequently Asked Questions (FAQ) :

Q: Who can use the Bebunge app?

A: All residents of Bekasi and surrounding areas can use Bebunge to access public services and submit feedback.

Q: What services are included in Bebunge?

A: The app includes complaint handling, government updates, public service access, and feedback channels.

Q: How are complaints handled through Bebunge?

A: Complaints are automatically directed to the appropriate district department for follow-up.

Q: Can I share suggestions through the app?

A: Yes, users can send their aspirations and suggestions directly to local authorities.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: kominfobekasikab@gmail.com

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Version History

V2.7.2---------- 12 Jun 2025

Bug fixes and improvements.