Bakcell

The Bakcell mobile app provides a simple, fast, and reliable way for subscribers to manage their mobile services at no extra charge. Designed to deliver convenience, clarity, and full control, the app is continuously updated to ensure an improved user experience. 

Dashboard Overview

The main screen presents essential information at a glance, including current balance, remaining megabytes, bonuses, and the overall status of the mobile line. This centralized view allows quick monitoring without navigating multiple menus.

Tariff Plans

The app offers instant access to detailed tariff information. Users can easily compare packages, activate or deactivate tariffs, and choose the option that best matches their needs. Renewing an existing plan requires just one tap, making it fast and hassle-free.

Internet and SMS Packs

Fast subscription tools enable selecting and activating internet or SMS packs tailored to usage requirements. Termination is equally effortless, ensuring flexible control over add-on services.

Notifications

The app keeps users updated on the latest Bakcell offers, discounts, and campaigns. Real-time notifications ensure that beneficial promotions and new products are never missed.

Manage Multiple Numbers

Multiple mobile numbers can be added and managed within the same account. This feature simplifies oversight for users handling several lines, ensuring easy switching and administration.

eSIM Activation

The app allows a smooth transition from physical SIM to eSIM without visiting a service center. The entire process can be completed instantly from any location.

Top-Up and Money Management

Balance increases can be performed via online payment or code entry. Users can also transfer funds to another CIN or Klass number and access CINKredit and KlassKredit services when balance is insufficient.

Roaming Tools

Roaming section tools help maintain connectivity during international travel. Users can access roaming tariffs, activate relevant features, and manage usage with ease.

Free SMS

The app provides 10 off-net and 15 on-net SMS daily at no charge, offering additional communication flexibility.

Profile & History Management

Profile settings are accessible for quick updates, while usage and transaction history sections provide detailed insights into service consumption and spending patterns.

Service Points

A location tool helps identify the nearest service centers and partner outlets with a single tap.

STAR+ and Bonus Features

The STAR+ system rewards app activity. Users can invite friends, earn bonuses, redeem gifts, and even gain bonuses by rating the app.

Live Chat

A direct in-app live chat feature enables immediate communication with Bakcell’s digital service support team.

FAQs

1. How do I log in to the Bakcell app and receive the OTP?

Open the app, enter your mobile number, tap Continue, accept the Terms & Conditions, and input the SMS-delivered OTP.

2. What steps are required to access my account for the first time?

Launch the app, provide the phone number, confirm the terms, and verify access using the one-time SMS code.

3. How is the OTP delivered when signing into the Bakcell application?

After entering the number and proceeding, an SMS with a one-time password is sent, which must be typed into the verification field.

4. How can verification be completed during login?

Submit the mobile number, agree to the conditions, and enter the OTP sent via SMS to finalize login.

5. What is the procedure for receiving an OTP code for app access?

Start the app, input the mobile number, continue to the next step, accept the terms, and use the SMS OTP to complete authentication.