Australia Post

Australia Post app makes tracking, managing, and collecting parcels simple with trusted notifications and smart delivery tools. Download now. Designed to support everyday parcel delivery needs, the AusPost app provides a secure and convenient way to stay informed about deliveries from dispatch to collection. With automatic parcel tracking, real-time updates, and flexible delivery options, the app reduces the need to search emails or manually enter tracking numbers. 

Trusted Notifications

The app delivers instant, legitimate, and trusted notifications directly to the device. These alerts provide timely updates on parcel status, helping ensure delivery information is accurate and secure. Notification preferences can be easily managed to suit individual needs.

Automatic Parcel Tracking

Eligible parcels are automatically added to the tracking list when matched to an account. This removes the need to manually enter tracking numbers and ensures online purchases are tracked seamlessly in one central place.

Track and Manage Deliveries

All incoming parcels can be tracked and managed in a single dashboard. Delivery progress, status updates, and collection details are clearly displayed, reducing reliance on emails and improving visibility across multiple deliveries.

Delivery Preferences and Proof of Delivery

The app allows delivery preferences to be set for eligible parcels, including requesting items be left in a safe place or redirected while in transit. Proof of delivery features provide photos showing where parcels were left or confirmation of attempted deliveries, adding transparency and peace of mind.

2-Hour Delivery Window

Where available, delivery preferences can be set to receive a 2-hour delivery window once a parcel is on board for delivery. This feature improves planning and helps align deliveries with daily schedules.

Collection and Authorisation Tools

Parcel collection is made easier through digital solutions. A collection QR code replaces physical cards for missed deliveries, enabling faster pickup at the Post Office. Collection authority can also be shared, allowing another person to collect a parcel on behalf of the recipient.

Contactless Parcel Locker Access

The app supports free 24/7 Parcel Locker collection for a fully contactless experience. When nearby, notifications provide quick access to the locker using the app. Background location permissions are required for this feature to function correctly.

Additional Services and Watch App

Beyond parcel tracking, the AusPost app offers access to MyPost and MyPost Business accounts, bill payments through PostBill Pay, and tools to find Post Office locations, opening hours, and postcodes. A companion watch app for Wear OS syncs with the phone app, enabling tracking notifications, voice-based parcel nicknames, and Parcel Locker access directly from a smartwatch.

FAQs

1. What is the Australia Post app used for?

The app is used to track, manage, and collect parcels, receive trusted notifications, and access delivery and postal services in one place.

2. Does the app automatically track parcels?

Yes, eligible parcels are automatically tracked when matched to an account, removing the need to add tracking numbers manually.

3. Can delivery preferences be changed using the app?

The app allows eligible parcels to be redirected or left in a safe place while in transit, depending on availability.

4. How does parcel collection work with the app?

Missed deliveries can be collected using a digital QR code, and contactless collection is available through 24/7 Parcel Lockers.

5. Is there a smartwatch version of the app?

Yes, a Wear OS watch app is available, offering tracking notifications, voice parcel naming, and Parcel Locker access from the wrist.

Version History

v9.2.0-10992—1 Sep, 2025

Bug fixes and performance improvements.

v9.1.1-10526—7 Jul, 2025

Bug fixes and performance improvements.

v9.0.2-10193—5 Jun, 2025

A new, cleaner and lighter visual design that makes it easier to read text within the app.