Arcaplanet – Pet store online

-------✦ INTRODUCTION ✦------

Arcaplanet – Pet store online is the official mobile app of Arcaplanet, the number one pet store chain in Italy and the largest online pet store with more than 590 locations nationwide. 

The app brings you an easy and fast way to shop for all your pet’s needs directly from your smartphone, anytime and anywhere. 

With over 15,000 products available, including food, snacks, toys, accessories, beds, hygiene supplies, pet clothing, and items for dogs, cats, birds, rodents, rabbits, and fish, this app ensures your pets’ well-being is always just a tap away. 

--------✦ KEY FEATURES ✦------

Wide Range of Products:

Access over 15,000 pet-related products, including food, accessories, hygiene items, and exclusive brands like Virtus, Hi, Monge, and Royal Canin.

Fast 2-Hour Pickup:

Place an order online and pick it up at the nearest Arcaplanet store within two hours, with the added benefit of an extra discount for in-store purchases.

Flexible Delivery Options:

Choose between home delivery, store pick-up, or locker collection, giving you maximum convenience and flexibility.

Digital Arcacard Wallet:

Carry your Arcacard in the app, redeem discounts, collect loyalty points, unlock coupons, and access exclusive promotions directly on your phone.

Personalized “My Pet” Profile:

Create a dedicated profile for your pets to receive tailored product suggestions, care tips, and special offers suited to their needs.

Exclusive Promotions and Flyers:

Stay updated with digital flyers featuring current offers, unmissable promotions, and charitable initiatives supported by Arcaplanet.

Pet Services at Your Fingertips:

Book services such as Pet Wash and browse through all available store services easily from the app.

Quality and Exclusive Brands:

Shop for trusted pet care brands and Arcaplanet exclusives designed to ensure the best quality for your pets.

In-App Customer Care:

Access customer support directly within the app for help with orders, loyalty points, or any store-related inquiries.

Personalized Notifications:

Get tailored push notifications with promotions, order updates, and reminders for your pet’s care.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: Italy

Original Language: Italian

--------✦ RECOMMENDED AUDIENCES ✦------

Arcaplanet – Pet store online is recommended for pet owners in Italy who want a convenient, fast, and reliable way to shop for food, accessories, and essential supplies for their animals. 

It is ideal for busy individuals who prefer flexible delivery or pickup options, and for those who appreciate exclusive discounts, loyalty rewards, and personalized care suggestions for their pets. 

Frequently Asked Questions (FAQ) :

Q: Can I use the app without visiting a store?

A: Absolutely. You can order products directly for home delivery or locker collection without visiting a physical store.

Q: What is the Arcacard and how does it work?

A: The Arcacard is Arcaplanet’s loyalty program integrated into the app. It allows you to collect points, redeem discounts, and access exclusive offers.

Q: How fast is the 2-hour pickup service?

A: Once you place your order online, it will be ready for pickup at your selected store in just two hours, saving you valuable time.

Q: Can I book pet services in the app?

A: Yes, the app allows you to book services such as Pet Wash, browse available store services, and manage appointments conveniently.

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Contact us at the following sites if you encounter any issues:

Email: info@arcaplanet.net

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Version History

V2.8.2---------- 8 Aug 2025

Bug fixes and improvements.